Improving and Scaling Business with Predictive Insights

Based on Lucene search technology, Coveo is a robust user interface and frontend application that allows for powerful search on a client’s website or eCommerce site.  Coveo’s differentiator is its ability for non-technical people to quickly and easily improve, focus, and enhance the search experience without requiring coding or technical skill sets.  Coveo also provides a learning engine and AI to allow for machine learning and continuous improvement without human intervention. C2 has certified developers who know how to deploy Coveo properly so that our clients achieve the maximum return on their investment.

About Coveo

Positioned as one of the upper-rightmost in the leader's quadrant of Gartner's Magic Quadrant for Insight Engines, Coveo helps companies transform by bringing relevance to every interaction their business has with customers, partners and employees. Coveo improves customer, partner and dealer engagement, and upskills employees with self-learning, AI-powered information and recommendations across all digital experiences, driving self-service intelligence from websites to contact centers and intranets. A Sitecore Platinum Technology Partner and a Salesforce Gold ISV Partner, Coveo removes complexity and improves proficiency and engagement. Powered by artificial intelligence, unified search, rich analytics, and machine learning, Coveo drives more relevant and effortless experiences by providing contextual information and predictive insights from across all cloud and on-premises systems. From website intelligence and self-service applications to intelligent contact centers and intranets, Coveo partners with some of the world’s largest enterprise technology players and currently has more than 1,500 activations in mid-to-large sized global organizations across multiple industries, such as Johnson & Johnson, Adobe, VMWare, L’Oreal, GoPro, KeyBank and 3i.

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