Mission-Critical Support Services

C2 provides support services to keep your business technology secure, available, and performing well—all while keeping costs down.

We offer comprehensive support and management for all of the solutions that we design and implement. Whether support is required for your .NET application, commerce solution, web site, or infrastructure environment, C2 has it covered to fit your particular environment and requirements. We also offer a range of support services for your existing systems, networks, and applications.

With a focus on continuous improvement and leveraging our investments across multiple clients, we can provide leading edge solutions – with service level agreements – at an affordable cost. Our support services provide you with the following business benefits:

  • Ability to focus your internal resources on more strategic initiatives
  • Improved service levels to your business users and customers
  • Access to 24x365 support for both systems and applications
  • Rapid deployment of advanced systems management capabilities
Vigilant24™ Managed Services

C2's Vigilant24™ service provides round the clock monitoring and notification, resolution, patch management, monthly analysis & reporting and more. 24 hours a day, 7 days a week, 365 day a year – Vigilant24™ proactively monitors the systems health of your entire IT infrastructure, so problems can be found before they cause downtime for your business.

24x365 Support

Need some expert advice? Or hands-on help?... Any time of day or night? Then our 24x365 support service may be just what you need. With 24x365 Support you get access to our certified support engineers to answer your questions, remotely connect to your systems, or provide on-site emergency help.

Application Support

Need to add a new feature? Correct an existing problem? Or maybe you need to improve performance? Our engineers can help. With expertise in Microsoft ASP.Net, SQL Server, Commerce Server, and IIS, we can provide ongoing assistance to be sure your applications continue to work as expected and needed.

Managed Support Services

Based on our closed-loop Automated Monitoring System (AMS), our Managed Support Services provide the highest level of support service including service level guarantees. Focused on delivering high service levels to your end users and customers, Managed Support Services provide proactive systems management, monitoring, notification, and resolution services.

Updates & Patches

C2’s Updates & Patches service is an affordable solution that offloads the task of regular update and patch management of your software and firmware so that you and your staff can concentrate on the business of running your IT department, not tedious tasks associated with maintaining it.

Web Site Hosting

From information web sites to business-critical transactional eCommerce applications, we provide hosting solutions that integrate with and complement your custom .Net application.

Contact us for more information.