Competitive Computing. IT solutions for competitive advantage.

24x365 mission-critical to routine patching. C2 provides the level of service that's right for you.

Support Services

C2 provides support services to keep your business technology secure, available, and performing well – all while keeping costs down. We offer comprehensive support and management for all of the solutions that we design and implement. Whether support is required for your .NET application, commerce solution, web site, or infrastructure environment, C2 has it covered to fit your particular environment and requirements. We also offer a range of support services for your existing systems, networks, and applications.

With a focus on continuous improvement and leveraging our investments across multiple clients, we can provide leading edge solutions – with service level agreements – at an affordable cost. Our support services provide you with the following business benefits:

Ability to focus your internal resources on more strategic initiatives
Improved service levels to your business users and customers
Access to 24x365 support for both systems and applications
Rapid deployment of advanced systems management capabilities

24x365 Support
Need some expert advice? Or hands-on help? . . . Anytime of day or night? Then our 24x365 support service may be just what you need. With 24x365 Support you get access to our certified support engineers to answer your questions, remotely connect to your systems, or provide on-site emergency help.

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Application Support
Need to add a new feature? Correct an existing problem? Or maybe you need to improve performance? Our engineers can help. With expertise in Microsoft ASP.Net, SQL Server, Commerce Server, and IIS, we can provide ongoing assistance to be sure your applications continue to work as expected and needed.

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Managed Support Services
Based on our closed-loop Automated Monitoring System (AMS), our Managed Support Services provide the highest level of support service including service level guarantees. Focused on delivering high service levels to your end users and customers, Managed Support Services provide proactive systems management, monitoring, notification, and resolution services.

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Updates & Patches
C2’s Updates & Patches service is an affordable solution that offloads the task of regular update and patch management of your software and firmware so that you and your staff can concentrate on the business of running your IT department, not tedious tasks associated with maintaining it.

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Web Site Hosting
From information web sites to business-critical transactional eCommerce applications, we provide hosting solutions that integrate with and complement your custom .Net application.

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